Join us for an in-depth conversation with Wade Foster, co-founder and CEO of Zapier, on the SaaStr AI Podcast! Wade shares how Zapier is leading the way in AI-powered automation, the evolution from simple workflows to agentic systems, and why AI fluency is now a must-have for every new hire. ⏰ Timestamps: 00:00 – Intro & Welcome 00:19 – Zapier’s $5B valuation and AI fluency for new hires 00:42 – The current state of AI at Zapier 00:58 – What is Zapier? From integrations to AI orchestration 01:19 – Embedding AI in workflows 01:38 – Zapier Agents and agentic workflows 02:39 – Automation suite: AI powering organizational workflows 03:20 – Real-world example: Renewals agent for enterprise customers 05:46 – Prescriptive selling and the human touch in AI workflows 08:59 – Customer adoption of agentic workflows 10:23 – Vibe coding and the rise of no-code/low-code tools 13:46 – Are CPS the new APIs? Protocols and the future of integrations 15:45 – Top AI use cases Zapier customers are running 18:13 – Building an AI-first company: Hiring and upskilling for AI fluency 26:31 – Rapid fire: Favorite AI tools and what’s next 32:03 – Zap Connect: Upcoming virtual event and what to expect 33:07 – Outro & thanks In this episode, we discuss: The journey of Zapier from integration tool to AI orchestration platform Real-world examples of agentic workflows and automation at scale How Zapier’s culture embraces “don’t be a robot, build a robot” The impact of AI on sales, customer success, and internal operations Tips for companies looking to hire and upskill for an AI-first future The latest trends in AI tools, including voice-to-text and workflow automation Whether you’re a founder, operator, or just curious about the future of work, this episode is packed with actionable insights and inspiration. 🔔 Subscribe for more conversations with tech leaders and innovators! 👍 Like, comment, and share if you enjoyed the episode. Zapier #AI #Automation #SaaStr #Podcast #WadeFoster #FutureOfWork ----------------------- Want to join the SaaStr community? We're the 🌎largest community for B2B software. Subscribe for weekly updates: https://www.saastr.com/subscribeform Twitter: https://twitter.com/saastr LinkedIn: https://www.linkedin.com/company/2724976 Quora Group: https://www.quora.com/q/cloud Facebook: https://www.facebook.com/SaaStr/ Instagram: https://www.instagram.com/saastr/ Our North American Event: https://bit.ly/2OXeAYh Our European Event: https://bit.ly/2OZTad8