Over the past 6 months, we managed to get churn down from 10% to under 6%. And we couldn't have done this without AI. The issue with churn feedback is that it's a very thin version of the truth. You know, "Too expensive", "Missing features", "Didn't need it anymore"... Those cancellation reasons you probably collect. They're mostly useless in itself. So we set up a new system: - Support tickets in Aidbase - Cancellation form in Aidbase - AI agents using Aidbase API When we started collecting everything in one place and had AI make sense of it, we were able to paint a completely different (and much more clear picture) about churn. If you have high churn too, you should be doing this.