In this episode of The Venture-Scale SaaS Operator, Seymur RASULOV talks about Whelp.co, a customer support platform that helps businesses provide faster and better support to their customers through omnichannel messaging, a unified inbox, and an AI-powered chatbot. He talks about the importance of building a network, personal branding, and the challenges faced by entrepreneurs. He emphasizes the need for transparency in sharing both the successes and struggles of the journey. Tune in to learn more about: ~ Seymur's early strategies to get Whelp.co off the ground ~ Overcoming challenges and downsizing the team in tough times ~ The joy and reality of entrepreneurship Timestamps: 00:00 Intro 00:44 Problem Whelp Solves 02:36 Whelp's Target Customers 03:52 Whelp's Vertical Focus 06:15 Transitioning to a Niche Approach 06:58 Learning from Customer Feedback 10:07 Starting and Growing the Company 15:29 Facing Financial Struggles 17:52 Lessons from Difficult Times 22:57 Reflections on Entrepreneurship 24:08 Outro The SaaS Operator Newsletter Get actionable insights from SaaS veterans to grow your MRR. Join hundreds of PLG founders at: EarlyNode.com/Subscribe Follow Seymur RASULOV On LinkedIn: https://www.linkedin.com/in/seymur-rasulov On Twitter: https://twitter.com/seymurrasulov Mentioned In The Episode Whelp.co - Conversational Commerce Platform ReactSquad.io - React.js Agency for Startups EarlyNode On LinkedIn: https://www.linkedin.com/company/earlynode On Twitter: https://twitter.com/EarlyNode On Instagram: https://www.instagram.com/earlynode_crew/ On Facebook: https://web.facebook.com/earlynode On YouTube: https://www.youtube.com/@earlynode On TikTok: https://www.tiktok.com/@earlynode Nikolas Chapoupis On Twitter: https://twitter.com/nikolas_chap On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis